Shipping Policy
At Zenlife.space , our commitment is to provide you with an unparalleled customer experience, regardless of your location. With a daily mission to serve customers worldwide, we prioritize responsiveness and strive to exceed your expectations consistently.
Shipping Details
- Free Shipping Worldwide: We believe in making your shopping experience delightful, which is why we offer free shipping to customers around the globe.
- Shipping Logistics Providers: Leveraging reliable partners such as DHL, UPS, TNT, FEDEX, and EMS, we ensure the efficient and secure delivery of your orders, usually.
- Processing Time: Your orders are our priority. We guarantee that all orders are processed within 72 hours of purchase, limited to business days.
- Delivery Estimates: While we aim to provide accurate estimates, please note that shipping times are estimates and unfortunately cannot be guaranteed. On average, expect delivery within 8-15 days.
Important Notes
- Verify Shipping Address: Before completing your purchase, kindly ensure that your shipping address is accurate. This is the address to which we will dispatch your order.
- Force Majeure: In unforeseen circumstances beyond our control, order processing may experience delays. Rest assured, we expedite orders promptly whenever weather conditions permit.
- Product Integrity: We take every reasonable precaution to prevent damage during transit. If, however, you receive a damaged item, contact us at contact@zenlife.space within 3 business days of receiving your shipment.
Order Tracking
Upon successful order placement, an Order Acknowledgement email confirms your details. Subsequently, a Shipment Confirmation email provides comprehensive information, including order number, carrier details, order status, and package tracking numbers.
1.International Shipping Variations: Understand that international shipping services differ by country. To discover the specific services available in your location, enter your full address during checkout.
2.Customs and Import Taxes: When shipping internationally, be aware that customs and import taxes may apply. International customers are responsible for these charges. For more details, contact your local customs office.